At Mazalle Elite, we are committed to delivering our luxury fragrances with care, efficiency, and reliability. Every order is handled with the attention to detail our brand represents.

Order Processing Time

All orders are processed within 24–48 business hours after payment confirmation.
During peak seasons or promotional periods, processing times may be slightly extended. Customers will be notified in case of any significant delay.

Delivery Time

Domestic Shipping (Egypt):
Orders are typically delivered within 2–4 business days after dispatch.

Shipping Fees

• Free shipping within Egypt on orders over 1,000 EGP

For orders below these amounts:

• Egypt: Flat shipping fee of 80 EGP

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply according to the destination country’s regulations.
These charges are not included in the product or shipping price and are the customer’s responsibility.

Shipment Tracking

Once your order is shipped, you will receive a confirmation message containing your tracking number and tracking link, allowing you to monitor your shipment until delivery.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.
Mazalle Elite is not liable for delays or failed deliveries resulting from incorrect or incomplete address details.

Changes to Shipping Information

Requests to modify shipping details must be submitted within one hour of placing the order.
Once the order has been processed or dispatched, changes may no longer be possible.

Customer Support

If you have any questions regarding shipping or delivery, our customer support team is available to assist you.